PRIVACY POLICY.

What we collect

When you submit a consultation or quotation request we collect the details you give us: your name, email address, contact number, preferred contact method, project type, location, budget range, timeline and any project notes.

How we use it

We use your information only to respond to your enquiry, prepare a quotation, arrange your consultation and deliver architectural services. We do not sell or rent your personal information to anyone.

How requests are sent

Submitting the quotation form composes a message that you send to us directly via WhatsApp, so the content is delivered through your own messaging account. You may instead contact us by phone or email at info@keaobaka.co.za.

Retention

Enquiry and project information is kept for as long as needed to serve you and to meet our legal, professional and record-keeping obligations.

Your rights

Under POPIA you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email info@keaobaka.co.za or call 071 500 3785 and we will action your request.

Security

We apply reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.

Changes

We may update this policy from time to time. The current version always appears on this page.